Limits and troubleshooting
Fair-use limits, and what to do when a request fails. · 3 min read
Fair-use limits
| Limit | Free plan |
|---|---|
| Requests sent per day | 5,000 per person |
| Sends per minute | 60 per person |
| History kept | 30 days |
| Response size | Up to 10 MB |
| Requests per import | 5,000 |
Common problems
"Could not connect" for localhost or 192.168.x.x Requests from the browser go out from our server, so private addresses point to our server, not your machine. Use the desktop app, or keep it open so the browser can use its local agent.
A variable is red in the URL It is not defined in Globals, the active environment or your current values. Check the spelling, or pick the right environment.
401 or 403 from the API Check the Authorization section and the active environment. For signed auth, click Preview signature and compare with the provider's docs.
"Slow down a little" You reached 60 sends in a minute. Wait a moment and send again.
I did not get the verification email Check spam, then use Resend on the sign-in page.
Still stuck? Contact us.
Did this help? If not, ask us.
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